CONNECT WITH CUSTOMERS

Because every customer counts, you're striving to give each one the kind of personal service that'll keep them coming back for more. We understand.

Here at Link Development we will provide you with an efficient, cost-effective way to keep track of your customer base so it's easier than ever to keep them happy.

 

Solutions for your business need :

  • Internet
    Portals
  • Mobile
    Solutions
  • E-Commerce
  • CRM
  • Unified
    Communications

Over the years, we have invested in both our user experience team and our solutions teams that focus on the solutions functionality, security, scalability and manageability. We specialize in bringing the best of both creative design and technology into your solution to breathe life into it and make them engaging experiences.

Know how Internet Solutions can help your business streamline operations, improve inter-business interactions, and optimize costs.

Service Manager can help your organization increase productivity, reduce costs, improve resolution times, and meet compliance standards. Its built-in processes are based on industry best practices such as those found in Microsoft Operations Framework (MOF) and the IT Infrastructure Library (ITIL).

Know how Mobile Solutions can help you increase productivity, reduce costs, improve resolution times, and meet compliance standards.

Direct selling to customers and partners on the web has proven to increase revenues and decrease costs and companies that do not leverage this marketing channel run the risk of losing customers to their competitors and as a result, falling short on corporate revenues. Internet, through e-government initiatives, is also becoming the new media for citizens and businesses to transact with government for service requests and delivery.

Know more how E-Commerce Solutions can help you connect with your clients with transparency

Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative, and integrated organization.

Know more how Microsoft Dynamics CRM can help your organization deliver value with integrated interaction and knowledge management.

Imagine dealing with your voice mail the same way you handle your email? Storing it and forwarding it. Imagine your phone reading your received emails and replying to them using voice mail? Imagine your whole communication world being presence-aware of whether you and your co-workers are online, on the go and whether you would like to be reached using email, voicemail, SMS…etc?

Know more how Unified Communications can help you create powerful connections between people, both inside and outside your organization, for greater productivity.

Helping you connecting with your customers for: