All Data Centers are judged by their ability to provide continuous operations for the hosted services they support. Data center availability is affected by both planned (scheduled maintenance) and unplanned (failure) events. To maximize availability, the impact from each of these must be minimized and/or eliminated.

To mitigate unplanned outages, service monitoring & data backup is must-have at the Data Center. LINK Development offers implementation of Data Center management solutions that ensures service availability, business continuity, service monitoring and capacity planning, based on Microsoft System Center product family.

Benefits

• Reduced downtime
• Lower IT operating cost
• Revenue protection
• Customer retention
• Increased Productivity

LINK Development offers customized workflows based on industry best practices for incident and problem resolution, change control, and asset lifecycle management. This enables companies to provide better service management by utilizing Microsoft System Center Service Manager.

Service Manager can help your organization to increase productivity, reduce costs, improve resolution times, and meet compliance standards. Its built-in processes are based on industry best practices such as those found in Microsoft Operations Framework (MOF) and the IT Infrastructure Library (ITIL). It can help provide better service management by:

Benefits

• Improving user productivity by reducing resolution time through the Self-Service Portal
• Increasing datacenter management efficiency by reducing downtime and improving the reliability of IT services
• Aligning to business goals and adapt to new requirements through asset management, compliance and risk management, and automated reporting and analysis
• Delivering flexible process workflows and templates
• Extending the value the Microsoft platform delivers by automating the processes and activities among System Center products as well as third party products

LINK Development’s desktop management solutions enable businesses to manage hundreds of locally configured desktops and laptops easily, cost effectively and conveniently by centralizing deployment, management and support.

Benefits

• Benefit from self-managing, user-centric, dynamic systems
• Capture and aggregate knowledge about the infrastructure, policies, processes, and best practices to optimize your IT structures
• Reduce costs, improve application availability, and enhance service delivery
• Close the gap between development, operations, and IT
• Provide seamless organizational communication by evaluating dependencies and optimizing business process performance