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KNOWLEDGE MANAGEMENT

In today’s dynamic and highly agile business environment, organizations are facing growing challenges in creating, capturing, organizing, sharing and refining information and content across teams and geographic locations.

Organizations have to deal with increasingly disconnected & complex work environments that span across locations, cultures and communication mediums.

Many are now turning to Knowledge Management (KM) to address these challenges and transform information and intellectual assets into enduring value for the organization’s employees and clients.

At LINK Development, we have sharpened our skills and expertise to support your organizational knowledge management strategy with the right technology-supported tools for collaboration, information management and enhanced find-ability, to optimize operations and foster innovation.

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  • Benefits
  • Features

Benefits for your organization

  • Encourage internal communication & collaboration
  • Foster the reuse of intellectual capital
  • Prevent redundant effort
  • Improves efficiency through real-time presence information
  • Enable better decision making through sharing & collaboration
  • Avoid repeating past mistakes
  • Create the conditions for innovation
  • Improve policies and procedures
 

Benefits for your Employees

  • Leverage available information
  • Increase engagement as a result of higher transparency
  • Recognition for contributions to organizational knowledge building

Collaboration Platform:

It includes communities, Wikis, discussion forums, RSS feeds and news. It’s a platform for employees with similar interest and job focuses to share experiences, discuss new initiatives and coproduce in a collaborative and user-friendly environment. It also avails a host of social tools for seamless communication and information sharing

Knowledge Assets Publishing & Management:

The publishing of documents is a key feature of Knowledge Management. It puts in place a mechanism to capture, share and retain best practices, as well as enhance efficiency and accelerate on the job training.

Quality Assurance of Knowledge Assets:

Quality assurance is a critical requirement for publishing knowledge assets and relies on a structured process of checks and validations using the knowledge champions and the Knowledge Management Office

 

Knowledge Sources:

A one-stop access to relevant & important information, coming from various external & internal sources

Enterprise Search & Semantic Search:

Information find-ability is the most important aspect of Knowledge Management initiatives, enabling employees to find information quickly and accurately, while avoiding search results overflows. Search can be integrated with an ontology engine for a more powerful implementation. Includes: taxonomy categorization, docuupdates, definitions, best bets, suggestions and "Did you mean?" options.

Integration:

Easily integrate with external and internal knowledge sources to aggregate and avail information in a unified enterprise portal

 
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