Establishing a reliable IT infrastructure to deliver services through new delivery channels, such as Internet and phone, and who knows what down the line, is key to bank CIOs nowadays. Most often, under the pressure of delivery, point to point integration with all back end systems - whenever a new service delivery channel is being launched-is what comes to mind. However, such solution renders CIOs with strong coupling between applications thus high maintenance costs and extended delivery times. Alternatively, Service Oriented Architecture calls for decoupling applications and delivery channels. Creating an Enterprise Service Bus (ESB) based on web services and open standards creates a middle-tier that is both technology and application independent. Adding new delivery channels becomes a short delivery cycle and a lower maintenance solution while ensuring the scalability of your infrastructure.

At LINK Development, we have solid experience integrating with Socket based legacy applications. We have developed our own accelerators and adapters that streamline such communication and abstract the system details. Enabling SWIFT transactions securely is also part of our delivered solution.

Our ESB solution is based on Microsoft BizTalk Server and Microsoft Windows Communication Foundation. Through our ESB solution, the following benefits are realized:

• Cost savings — you would be using almost 70 per cent of the existing code for new delivery channels.
• Short time to market—less coding requirements means IT team can add new channels quickly.
• Technology-independent—the architecture supports applications based on any technology, helping easily add new services.
• High scalability—The solution is architected to support your growth plans and support your fast-growing user base

At LINK Development we have developed highly customized CRM solutions for some of the most reputed organizations in the financial sector in the region. We believe in developing highly tailored CRM solutions that can address your organization’s needs.
Our CRM for Banking and Financial Sector is based on the latest Microsoft Dynamics CRM 4.0 and will provide you with the following features to name but a few: