MS Dynamics CRM

Success Stories

LINKdotNET
Implemented Microsoft Dynamics CRM Sales & Service modules inside LINKdotNET for 320 active users serving 16 departments in 3 countries namely Egypt, UAE and KSA.
Microsoft chose LinkdotNet’s Implementation as one of the success stories worldwide
http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid=48581

Pfizer Middle East
Microsoft Dynamics CRM was implemented for Pfizer Middle East to handle the relationship marketing data model. This allowed product managers to better segment consumers according to different products and countries for better customer care and request handling.

Peugeot
Microsoft Dynamics CRM Sales & Marketing modules were implemented inside Peugeot to help the company communicate with all its customers and track all the two-ways communications history. Additionally, sales tracking & pipeline analysis and competitors’ tracking, as well as, the development of inventory tracking tool for the vehicles & their status till their delivery to the customer were part of the delivered solution.

Daimler Chrysler
Implemented Dynamics CRM Sales & Marketing modules inside Daimler Chrysler to help DC Egypt communicate with their customers & track all the two-ways communications history. The project includes development of Mobile SMS add-on in order to help DC Egypt send bulk SMS to their customers.

Gulf Capital
Gulf Capital is a leading investment company in the GCC region for which we implemented Dynamics CRM, to help them communicate with their investors using Mobile SMS add-on, Fax, emails & tracking all the communication history with their investors.