In line with its vision to put customers first, El Araby Group opted for an overhauled customer services ecosystem. Based on Microsoft Dynamics 365 – CRM Online solution, LINK Development, winner of 2..
Gulf Air, Bahrain’s national carrier, is a leading ICT innovator in the Gulf. The giant opted for an end-to-end digital transformation of its online presence and services and trusted its long-term ICT..
CAPMAS needed to automate the end-to-end process of census in Egypt before it commences a nation-wide enumeration run where 44000 agents will count Egypt’s population in the duration of six months. CA..
LINK Development supported Oman’s Electricity Holding Company to have a unified Services Platform and a strong Complaint Management System by implementing a perfectly fitting CRM solution across its ..
In response to the sublime directives of His Highness Sheikh Khalifa Bin Zayed Al Nahyan president of the UAE and His Highness Sheikh Mohammed Bin Rashid Al Maktoum Vice president, Prime Minister Rule..
Due to the harsh competition and the general economic situation, Mobinil is focusing on generating more revenue from its existing customers, by making them more active and probable to use more service..
Wind Mobile is a relatively new player in the Canadian telecommunication market. There are already big players and the market was already comparatively stable. Technically, Wind Mobile is still a gree..
LINK Development Universities Management Framework o_ers universities and educational institutions the ability to manage their knowledge assets, automate all their services. The aim is to deliver to t..
After the breakout of the Egyptian Revolution in January 2011 the Egyptian Presidency decided to establish its Citizen Service Department in July 2012 the Egyptian Presidency decided to establish its ..
When Ring was established in 2002, it deployed a custom-built IT package that was designed to help manage the organization. It functioned as a complete business management solution and included featur..