“Link Development Earns Certified For Microsoft Dynamics Accreditation”

Self Service Portal (SSP) is the first solution in the Middle East region to earn certification for Microsoft Dynamics CRM solution

26 April, 2009

LINK Development announced today that its Self Service Portal solution, an innovative and user friendly portal solutions for smooth and two way communication and interaction between organizations and customers as well as employees, is now the first to be certified for Microsoft Dynamics in the Middle East, which signifies that the solution has met Microsoft Corp.’s highest standard for partner-developed software.

Our Self Service Portal solution has demonstrated development quality and compatibility with the Microsoft Dynamics product on which it runs by passing rigorous VeriTest software solution testing for Microsoft Dynamics and is profiled in the Microsoft Partner Solution Profiler tool.

For our customers, Certified for Microsoft Dynamics helps identify Microsoft Dynamics solutions that have been tested for compatibility, meet high quality standards, and are successfully used by existing customers. This certification represents a significant step in elevating the standard for partner-developed software solutions for industry-specific business applications.

"By requiring both the software solution and the partner to meet our highest standards, Microsoft is assuring customers that these certified solutions work with their investments in Microsoft Dynamics,” said Doug Kennedy, vice president, Microsoft Dynamics Partners. “Microsoft congratulates LINK Development on achieving the Certified for Microsoft Dynamics status for their Self Service Portal Solution by demonstrating its success and commitment in delivering a leading Microsoft Dynamics solution."

Our in-house developed Self Service Portal (SSP) solution is a means of communication and interaction between an organization and its customers. It is directly connected to the functions of the case management module of Microsoft Dynamics CRM, thus enabling the easy submission, updating and tracking of customer cases through an online access portal. Our SSP solution is also recommended to deliver online services through the company intranet for employees (B2E), thereby increase the efficiency and performance of internal communication, collaboration and logistics.

LINK Development provides implementation, integration and consultation in the Middle East for small, midmarket and corporate businesses as well as Governments using business applications. We specialize in Microsoft Dynamics CRM and GP, using them as platforms for us to innovate and develop our own add-on features and industry specific solutions, such as solutions for the governmental, banking and finance, and automotive sectors.

"LINK Development has always been committed to software excellence, and achieving the Certified for Microsoft Dynamics designation for our Self Service Portal solution is a reflection of that commitment and innovation," said Hanan Abdel Meguid, CEO, LINK Development.

About LINK Development
LINK Development, the fastest growing software development export powerhouse based in Egypt, is a subsidiary of Egypt’s number one internet service and solutions provider
LINKdotNET and Orascom Telecom Holding. The company employs the latest technologies to serve governments, multinationals and local companies in Europe, Middle East and Africa.

LINK Development combines software development with creative design skills to provide a wide range of software solutions and services, including development of portals & intranets, e-commerce, enterprise integration, Microsoft Dynamics CRM and GP implementations, Helpdesk solutions, infrastructure solutions such as unified communications and virtualization and IPTV. Its vertical offerings focus on telecommunications, government, media and entertainment, banking and finance and automotive sectors.

The company has built an unparalleled track record of award-winning solutions for governments, leading local companies and large multinationals in the Middle East and Europe since its inception over a decade ago.

LINK Development achieved ISO 9001:2000 and CMMI Level 3 Certifications, further complementing the company's current standing as a world-class provider of e-solutions.

LINK Development is a Microsoft Gold Certified Partner in Information Worker Solutions, SOA and Business Process, Custom Development Solutions, Microsoft Business Solutions and Unified Communication Solutions.

LINK Development is headquartered in Cairo, Egypt with offices in UAE, KSA, Qatar, Italy; and is currently opening other offices in the region.