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Customer Experience of the Year 2004
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Award Winning LINKdotNET Grabs another Worldwide Award for Customer Experience of the Year 2004 from Microsoft
Cairo, Egypt, July 2004
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From left to right: Beshr Chamssi: Enterprise Sales Director, LINKdotNET Egypt, Ramy Abdallah: VP of Corporate & International Sales, LINKdotNET, Simon Witts: Corporate VP Enterprise & Partner Group- Microsoft, Irini Raafat: Web Products GM, LINKdotNET, Sherif Dahan: Territory Manager, LINKdotNET GCC |
LINKdotNET, one of the largest IT solutions and service providers in the Middle East, has once again reaped the fruits of its success by grabbing another worldwide award from Microsoft. LINKdotNET was awarded the Worldwide Award for Customer Experience of the Year 2004 during Velocity, the Microsoft Worldwide Partner Conference that was held in Toronto, Canada from 10-13 July, 2004. The award was for the world class quality work done with Tejari, the Middle East leading Business-to-Business (B2B) Marketplace that allows companies to buy and sell goods and services online.
Tejari chose LINKdotNET to revamp, develop, host, maintain and operate their portal (www.tejari.com LINKdotNET was selected from among a number of different vendors including international technology providers from around the region. The portal was revamped using Microsoft technologies to deliver an end-to-end integrated, better customer experience to Tejari’s clients. This comes as great point of trust to LINKdotNET for delivering world-class service that grants it worldwide awards.
"This award positions LINKdotNET as the company with global recognition from Microsoft for the experience it delivers to its customers throughout the different phases of the project," stressed Khaled Bichara, President and CEO, LINKdotNET. "We are honored that we are capable of increasing our level of trust and confidence with a company like Microsoft, earning us awards not only on a local or regional level, but also on an international one," he also added.
"Given our customer experience with LINKdotNET in showing commitment and timely delivery as well as its efficiency and technical capabilities in delivering a world-class service, we truly believe that LINKdotNET deserves such an international recognition and worldwide award," commented Saqib Iqbal, Chief Operations Officer, Tejari.
Link Development, the development arm of LINKdotNET specializing in the areas of portals development, e-commerce, Enterprise Application Integration, Business Intelligence, Wireless and e-branding solutions, is the development house that took charge of the Tejari portal project. It proves that the model of having the development arm based in Egypt never hindered the company from delivering high quality customer experience to its clients all over the region. Link Development has a well known reputation for delivering world-class customer experience to multinational corporations such as Microsoft and Intel as well as providing internet and IT solutions to major Egyptian corporations such as MobiNil and Dream TV which is considered the main reason behind receiving such an international recognition and a worldwide award.
It is also worth mentioning that LINKdotNET, Microsoft Gold Certified Partner in integrated e-business solutions, has won several previous awards from Microsoft such as the International Award 'Finalists for Integration Solution of the Year' for their work in developing the Bawaba Gateway from the region of Eastern Europe, Middle East and Africa. The company was also selected as the sole partner for the award ‘Software Development Partner of the Year 2004’ during the Partner Event held for Microsoft partners in Egypt and East Mediterranean (Jordan, Lebanon, Cyprus and Malta).
About Tejari
Tejari is the Middle East's premier online business-to-business marketplace. Tejari enables buyers and sellers to transact and share information about a variety of goods and services via a secured Internet environment. Tejari provides a single point of contact for an open and growing community of buyers and suppliers, permitting spot-purchasing and on-line auctions that enable participants' real-time access to new markets and greater cost savings. For further information, please visit www.tejari.com
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About Link Development
Founded in 1996 as a subsidiary of LINKdotNET, LINK Development is the fastest growing regional software export powerhouse. The company works on challenging projects that employ the latest technologies, serving governments, multinationals and local companies in Europe, The Middle East and Africa.
LINK Development, the software and services arm of LINKdotNET, achieved ISO 9001:2000 and CMMI Level 3 Certifications, further complementing the company's current standing as a world-class provider of e-solutions. The company focuses on portals & intranets, e-commerce, Enterprise Integration, Microsoft CRM implementations, Helpdesk Solutions, Unified communications and IPTV. Our vertical offerings focus on both telecommunications and government domains.
LINK Development is a Microsoft Gold Certified Partner in Business Process and Integration, Custom Development Solutions, Information Worker Solutions, Microsoft Business Solutions and Advanced Infrastructure Solutions.
LINK Development, the internationally awarded company, is headquartered in Cairo, Egypt with offices in Dubai, UAE, Riyadh, KSA and Doha, Qatar and is currently opening several other offices in the region and in Europe.
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