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Microsoft CRM Online is an efficient, easy-to-use customer relationship management solution that gives you the capacity to be customer-centric in running your business processes and sales operations. It is your chance to capitalize on the cost-effectiveness of the cloud to deliver exceptional customer experiences while reducing business cost and increasing returns. An enterprise-class solution, CRM Online will help you cope with new market dynamics to sell more, improve customer service, gain customer loyalty and increase sales productivity.
Why CRM Online?
Our Services: Your Business Transformation Partner
Zero in. Win faster. Sell more.
Customer Relationship Management for sales empowers your sales force to manage selling processes across devices, channels, locations, and departments—driving higher productivity, more targeted sales, and faster close rates. Sales reps can zero in and focus on the most impactful activities. Social and team selling make every customer conversation more relevant, valuable, and productive. Real-time sales analytics provide better insight, understanding, and pipeline confidence.
Microsoft Dynamics CRM online helps you re-imagine sales around this new customer journey. Your sales reps can zero in and focus on the most impactful activities. You can win faster by making every customer conversation more relevant, valuable, and productive. And you can sell more with better insight, understanding, and pipeline confidence.
Engage customers. Build pipeline. Demonstrate impact.
Marketing is changing faster than ever before. Marketers own more of the customer journey and must engage customers in new ways across new channels to deliver amazing experiences, while tracking the results of their marketing investments.
With Microsoft Dynamics Marketing, we help you unleash your marketing potential. You can easily plan, execute, and measure campaigns from start to finish. Bring your marketing vision to life—engage customers across channels, build pipeline, and demonstrate the impact of your marketing.
Empower agents. Win customers.
Delivering exceptional customer experiences means that every interaction matters. More than half of today’s customers use web self-service to find answers to their questions. Customer service agents who are empowered with context and the resources to answer questions are more effective. And happier agents are twice as likely to deliver on critical customer satisfaction metrics. Microsoft Dynamics CRM Online helps you earn customers through cross-channel service, increased agent productivity, and adaptive service models.