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Microsoft System Center Service Manager delivers an integrated platform for automating and adapting IT Service Management best practices to your organization’s requirements. LINK Development introduces “Edge Engine” which is the back-end component of the customized portal that significantly reduces the load on Service Manager’s management server by offloading the workflows and many other processes.
LINK Development is providing an Arabic Interface for Service Manager Self-Service portal, to make it easier for Arabic speakers end-users to resolve many issues on their own at any time, thereby reducing the number of service desk calls.
LINK Development’s customized Bi-Lingual, (English/Arabic), self-service portal adds many features and capabilities to the Service Manager portal to expand its functionalities.
LINK Development Service Manager Arabic Portal (Flix) provides the following features: