Unified Communication Solutions

Overview

Organizations nowadays are more and more challenged by scattered workforce that spans across different geographies and employees that spend a large proportion of their work time traveling to conduct business and being away from their office. Mobile phones, pocket PCs, laptops are all tools to provide the workforce with access to people and information on the go, but the divide between these different communications & productivity tools is still there.

Within the enterprise, the communications world is split into two: synchronous and asynchronous. Synchronous are real-time communications such as phone calls while asynchronous are message-based communications such as email, and the fact is they are two different networks. The efficiency resulting from getting the two worlds of telecommunications and computing to talk and interact is significant. Imagine dealing with your voice mail the same way you handle your email? Storing it and forwarding it. Imagine your phone reading your received emails and replying to them using voice mail? Imagine your whole communication world being presence-aware of whether you and your co-workers are online, on the go and whether you would like to be reached using email, voice mail, SMS…etc?

With Unified Communication all the above is possible and most importantly without any rip and repair, through leveraging your existing infrastructure and keeping your PSTN and IP networks as they are. Unified Communication bridges the digital divide between legacy telecommunication systems and computing systems using software.